Clear expectations for local activities

Decisions and cancellation policy

Declining on time never costs points. A deduction applies only when a required decision is ignored or an activity is cancelled late.

Decision deadlines

The activity organiser chooses a 2, 6, 12, 24 or 48-hour response window. Every deadline closes no later than two hours before the activity. An unanswered required decision expires the request and deducts up to 5 Community Score points from the person who did not respond. Scores never go below zero.

Participant cancellation

  • 24 hours or more before the activity: no deduction.
  • Between 2 and 24 hours: up to 2 points deducted.
  • Less than 2 hours: up to 5 points deducted.

Organiser cancellation

  • 24 hours or more before the activity: no deduction.
  • Between 2 and 24 hours: up to 5 points deducted.
  • Less than 2 hours: up to 10 points deducted.
  • Illness, emergencies and safety concerns are exempt. Repeated misuse may be reviewed by the safety team.